Which? has revealed TalkTalk as the worst broadband provider in the UK, with almost a quarter of customers saying their broadband speed is poor or very poor.
Sky also ranked badly in the company's customer satisfaction survey, with its position dropping by three places over the last six months, from eighth place to eleventh place. BT came in at third from bottom with a score of 46%, just one percent better than Sky.
At the top of the table, the smaller companies ranked much better. Zen came in at the top of the charts with a rating of 85%, followed by Utility Warehouse with a 76% rating and SSE in third.
Broadband in the UK officially sucks, lagging behind most of Europe and South East Asia
Making Zen an even more favourable option is the ability to drop the £16.99 a month line rental by opting for a broadband-only package. Because of its flexibility and competitive cost, 92% of the provider's customers said they would recommend the ISP to friends and family.
Utility Warehouse also offers more flexibility in its packages compared to the bigger players, dropping standard 12 and 18-month packages and instead of a rolling monthly option costing just £26.49 a month including line rental. Existing customers of the broadband service described it as "excellent" and "good value for money."
Have you made the switch yet? Ready for better service & smaller bills? Talk to Donline about moving to the Utility Warehouse!