As part of its investigation, Equifax has identified unauthorised access to limited personal information for certain UK consumers:
Regrettably, the investigation shows that a file containing UK consumer information may potentially have been accessed. This was due to a process failure, corrected in 2016, which led to a limited amount of UK data being stored in the US between 2011 and 2016.
The information was restricted to: Name, date of birth, email address and a telephone number, and Equifax can confirm that the data does not include any residential address information, password information or financial data.
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