21 January 2020

LastPass is in the midst of a major outage


Password management service LastPass is currently going through a major outage as users are reporting being unable to log into their accounts and autofill passwords, with some users reporting issues going back for days.

User reports about login issues have been flooding Twitter, but also the company's forum, Reddit, and DownDetector. Users are reporting receiving the following error when trying to log in: "An error has occurred while contacting the LastPass server. Please try again later." Both home and enterprise users are impacted.

According to reports, LastPass' support staff has been either non-responsive, or denying reports of any technical issue happening at all. Despite issues being reported as far back as three days, the company has not updated its status page to reflect the incident, nor do they provided any type of explanation or useful help to their userbase.


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