05 March 2018

Amazon faces criticism for being 'complicit' with counterfeiters

Amazon pledged to tackle counterfeiting in 2017, but its lax policies are still hurting inventors and small companies, one supplier says. In a blog post, Elevation Lab founder Casey Hopkins wrote that a Chinese manufacturer ripped off its popular under-desk headphone stand, "The Anchor" and is selling it cheap on Amazon and taking all its sales. 

The result, Hopkins says, is that "customers are unknowingly buying crap versions of the product, while both Amazon and the scammers are profiting, and the reputation you've built goes down the toilet." It's particularly onerous for small businesses, because new sellers pop up constantly and it can take Amazon precious days to remove them.

Counterfeit product is a serious issue with Amazon. I am regularly asked by clients what Microsoft software to order from Amazon. With both Office & Windows, it is a battle to find genuine product! I frequently see Office 2016 and Windows 10 for £10-20! Now it is obvious for anyone to see, that these prices are totally out of kilter with where they should be, but Amazon continues to allow fake goods to be sold through their site. Amazon really need to get a grip on this situation & soon!

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