Letters and parcel deliveries are subject to unprecedented delays as Royal Mail (OFCOM) struggles with thousands of staff absences, demand for Covid-19 tests and a deluge of Christmas returns.
Around 15,000 - or one in seven - of the postal service’s workers were sick or isolating as the omicron variant spread in the first week of January. The figure still stood at 13,000 last week, double the normal level for this time of year.
The company is juggling millions of coronavirus test kit deliveries and huge parcel volumes, which have surged during the pandemic and currently also include a wave of Christmas gift returns.
In other (related I suspect) news: Well-informed people with experience of the issues have speculated the bill for sorting the Horizon scandal would hit £1bn, we didn't get confirmation of that until now.
Without telling parliament or the BEIS Select Committee specifically convened to discuss compensation, the government quietly published a document stating it was making £685m available to the Post Office to compensate Subpostmasters. That tips this disaster over the £1bn mark. Read the breakdown here.
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