12 March 2021

Known issue with Dymo Label software. Problems printing? Read this...

We are sorry to inform you that at the moment we are experiencing some issues with printing from our latest versions of DYMO Software on Windows 10 computers. As the issue is caused by the latest Windows update, please download DYMO Label Software v.8.5.4. Please make sure that the current version of the software is uninstalled first.

Please be informed that DYMO Label Software v.8.5.4 might not open labels created in newer versions of DYMO Label Software or DYMO Connect. Additionally, version 8.5.4 is not compatible with the LabelWriter Wireless printer.

Thank you for your understanding and our sincere apologies for all the inconvenience caused.

This issue has affected me in Donline. My LabelManager PNP & LabelWriter 400 both started misprinting yesterday. I can confirm that above fix does work & fully resolved the issue. So if you are affected - follow the above instructions, or contact Donline for assistance.


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