22 March 2024

Scareware scam: Restoro and Reimage fined $26 million by FTC

Two firms have been fined $26 million by the US Federal Trade Commission (FTC) for scaring consumers into believing their computers were infected by malware.

The FTC claimed that Restoro Cyprus Limited and Reimage Cyprus Limited, both based in Cyprus, operated a tech support scam since at least 2018 that "bilked tens of millions of dollars from consumers... using false and unsubstantiated claims about the performance and security of consumers' computers."

The companies, which have a common ownership, are thought to have been particularly successful at scamming older consumers with fake Microsoft Windows pop-ups. The pop-ups claimed computers were infected with viruses and urged users to "scan" their PCs "to avoid more damage."


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