Millions of families under pressure from the rising cost of living could each save £144 on their annual broadband bills, Ofcom has found. Special discounted broadband packages – sometimes known as ‘social tariffs’ – are available to an estimated 4.2 million households in receipt of Universal Credit.
But only 55,000 homes have taken advantage of these discounted rates so far – just 1.2% of those eligible. That means that millions of benefits recipients are missing out on an average annual broadband saving of £144 each.
Currently six broadband providers – BT, Community Fibre, G.Network, Hyperoptic, KCOM and Virgin Media O2 – offer at least one of these specially discounted deals. These packages are priced at between £10-£20 a month for broadband speeds ranging from 10Mbit/s to 67Mbit/s.
Ofcom is today calling on all other broadband firms to support struggling households by introducing their own social tariffs. We also want to see all companies promote these deals more widely, and make sure it’s swift and simple for customers to sign up.
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