The last two days have seen a variety of Samsung Blu-ray players worldwide suddenly cease working. The symptom is that they turn on when power is applied, whereupon they reboot themselves every few seconds endlessly. The power and eject buttons are ignored and all attempts at resetting them fail. After many owners contacted Samsung support and were told they needed to send their players in for hardware repair, Samsung appears to have admitted there is a common problem, not individual player failure. As they are all out of warranty and the reboot cycle precludes the normal software update process, we are awaiting a solution from them.
A community post has hundreds of users confirming the issue across various models.
UPDATE (21/07/2020): To fix the issue, Samsung has advised customers to return their inoperable video players for repairs. There is no software fix.
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