TalkTalk failed to inform 4,545 customers their personal information, including bank account details, were stolen as part of the 2015 data breach.
Viewers contacted BBC Watchdog Live about concerns that their details had been breached by TalkTalk. But the company had told them that their details were not compromised.
"The customer data referred to by BBC Watchdog relates to the historical October 2015 data breach. It is not a new incident," the firm said.
The BBC consumer show investigated and found the personal details of approximately 4,500 customers available online after a Google search.
The details included full names, addresses, email addresses, dates of birth, TalkTalk customer numbers, mobile numbers and bank details for thousands of customers.
The information is likely to have been online since the breach, without the knowledge of the people affected.
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