25 September 2018

Scammers steal half-a-billion pounds from UK banking customers


More than £500m was stolen from customers of British banks in the first half of 2018, figures have shown.

Industry group UK Finance said £145m of that was due to authorised push payment (APP) scams, in which people are conned into sending money to another account.

But £358m was lost to unauthorised fraud, which includes transactions made without account holders' knowledge.

Unauthorised fraud victims are usually refunded by their banks, but most victims of APP fraud do not get their money back.

This is because current legislation means they are liable for any losses incurred if they authorise a payment themselves.

Many people may already know the dos and don’ts of financial fraud – that no-one should ever contact them out of the blue to ask for their PIN or full password, or ever make them feel pressured into moving money to another account. The trouble is, in the heat of the moment, it’s easy to forget this.

After all, trusting people on their word is something everyone tends to do instinctively. If someone says they’re from your bank or a trusted organisation, why wouldn’t you believe them?



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