About four million people have been charged for mobile phones they already own, spending £500m extra on contracts, according to Citizens Advice.
Three of Britain's biggest mobile networks, EE, Three and Vodafone, continue to charge for handsets even after the cost has been paid off.
Many customers have no idea they are being charged for phones after their contracts have ended.
"Consumers should check their phone bills to see if they can save money with a SIM-only contract or upgrade to a new phone"
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