15 May 2016

Apple says it doesn't know why iTunes users are losing their music files


Apple today acknowledged iTunes users who claim the software deleted their music files, saying it will issue an update to iTunes next week that includes additional safeguards. The company confirmed, in a statement given to iMore, that "in an extremely small number of cases, users have reported that music files saved on their computer were removed without their permission." However, Apple was unable to reproduce the bug, indicating it doesn't really know what's going on here.


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